Each product is independently licensable and shares the same tenancy, identity, audit, and reporting layer. Start with the one your regulator is asking for; add the rest when ready.
Passenger voice across every channel — QR, kiosk, app, web, surveyor — feeding the DGCA quarterly report on demand. The reason AAI signed.
Open AeroFeedback →QR, kiosk, surveyor app, web, email/SMS/WhatsApp — passengers respond on whatever channel they prefer.
22 scheduled Indian + 25 international with passenger-locale auto-detection.
Free-text responses categorised against your taxonomy with human-in-the-loop review for sensitive categories.
Regulator-format CSS export produced in the format and on the cadence DGCA expects.
Ask the right question at the right moment in the right language. The survey engine inside AeroFeedback, available standalone for airports that need just the instrument.
Open AeroSurvey →Build surveys without code; version, preview, and publish across channels.
Trigger surveys on flight events, gate events, or passenger journey checkpoints.
Write once, deliver in 47 languages; review and override translations per question.
CSAT, NPS, completion funnels, per-question breakdowns, exportable to BI.
Complaint intake to closure — passengers report in any modality (text, photo, audio, video); AI classifies and routes; supervisor consoles track resolution against SLA.
Open AeroResolve →Text, photo, audio, or video — captured at kiosk, QR, app, or web.
Categorised against your complaint taxonomy and routed to the right team queue.
Per-team queues with SLA timers, escalation paths, and evidence preview.
Passenger notifications, closure confirmation, and a tamper-evident audit trail for regulator review.
Video analytics for ground handling, apron operations, and runway safety from existing CCTV — turnaround compliance, FOD detection, equipment positioning, and incident review.
Open AeroVision →Track on-stand operations against the procedure book — chocks, GSE, doors, fuel.
Continuous apron monitoring with alerts to the runway-safety team.
Detect GSE in restricted areas, late equipment to stand, and idle resources.
Searchable evidence library with clip extraction for safety reviews and audits.
Airside Turnaround Operations Management — the end-to-end turn cycle on one record. Three opt-in hardware packs let customers add Ground Handling, Taxi-time, or Runway Utilisation events as priorities allow. Three-way transparency across airport, airline, and handler.
Open ATOMS →Apron cameras + sensors. 15+ turnaround events per flight. Real-time apron FOD detection included. Dedicated page →
Fleet-level taxi heatmaps. Hot-spot intersection analysis. Per-stand taxi-out and per-runway taxi-in distributions.
Throughput stats, separation analytics, slot adherence, and weather-window capacity planning.
Airport, airline, and ground handler each see their view of the same record. Same time-stamps. Same evidence.
A dedicated foreign-object detection device for runways — cameras, sensors, and edge processing installed alongside the runway. Detects down to 1–2 cm objects in operational conditions, with exact coordinates. Replaces the close-and-sweep penalty with a targeted pickup.
Open AeroFOD →Smallest objects detected in operational conditions — fasteners, fragments, tyre shred — the size class that costs the most damage.
Exact latitude, longitude, runway designator, distance from threshold — pushed to the safety dashboard and supervisor radio.
Multi-spectral sensor stack tuned for day, night, monsoon, dust. Performance characterised per condition during commissioning.
ICAO Annex 14 and DGCA safety-event aligned. Evidence retained for review. Integrates outbound to your existing safety dashboard.
Most customers start with AeroFeedback. We can map the rest to your roadmap on the same call.