NorthSky AERO is the operations platform for airports — passenger voice, terminal flow, apron, runway safety, airside, and turnaround on one tenancy. Built in India. Deployed at the Airports Authority of India.
Hear every passenger in their language. Route complaints to the team that can fix them. Submit DGCA quarterly on time.
See where queues form, which gates miss SLA, which language gaps exist on signage — from the passenger signal you already collect.
Track 15+ turnaround events against the procedure book — chocks, aerobridge, fuelling, catering, baggage — from cameras already on the stand. Apron FOD watched in real time.
Detect debris on the runway down to 1–2 cm — with coordinates, in real time. Replace close-and-sweep with a targeted pickup. ~$12B industry pain.
Fleet-level taxi heatmaps. Identify hot-spot intersections where the network bleeds time. Cut taxi delta and fuel burn across every flight.
Three-way transparency across airport, airline, and ground handler. Same time-stamps, same evidence. Surface the bottleneck before it bites the schedule.
Most airports begin with AeroFeedback because the regulator's quarterly satisfaction submission is the most immediate ask. We configure to your terminals, your channels, your language mix.
Pilot at a single station, prove the operation end to end — surveyor app, kiosks, QR, dashboards, regulator export. The pilot template becomes the network template.
Replicate the template across the network. Add AeroSurvey, AeroResolve, AeroVision, or ATOMS on the same tenancy as your needs evolve — no re-implementation.
AAI operates over 100 airports across India. NorthSky AeroFeedback is in production at the AAI pilot site today; the full network goes live through July and August 2026.
This is the engagement that proves the platform — the rollout playbook for any national airport authority.
Read the case study→A 30-minute walkthrough on your real data — terminal layouts, current reporting cadence, the ask from your regulator. We'll send a proposal within five working days.